Get in Touch with Us
We’re Here to Assist You with All Your Inquiries
Reach out to us for assistance with orders, appointments, or any questions you may have.
Paris Office
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paris@guoptic.com
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+33 1 23 45 67 89
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123 Rue de Paris, 75001 Paris, France
Lyon Office
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lyon@guoptic.com
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+33 4 12 34 56 78
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456 Rue de Lyon, 69001 Lyon, France
Marseille Office
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marseille@guoptic.com
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+33 4 94 12 34 56
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789 Rue de Marseille, 13001 Marseille, France
Frequently Asked Questions
Find answers to common inquiries regarding our products, services, and policies.
How do I book an eye exam?
To book an eye exam, visit our website and navigate to the ‘Vision & Care’ section. Choose your preferred location and schedule an appointment conveniently online.
What shipping options are available?
We offer standard and express shipping options. Once your order is processed, you’ll receive a tracking number to monitor your shipment.
Can I return my glasses?
Yes, we have an easy return policy. You can return glasses within 30 days in their original condition for a full refund or exchange.
Do you accept insurance?
Yes, we accept various insurance plans. Please check our website for a list of accepted providers or contact us for assistance.
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At GU OPTIC, we strive to provide the best in eyewear and eye care for our valued customers.